Shipping & Returns
All of our products are handcrafted in small batches. Please allow up to 5 business days to process and fulfill your order.
All of our packages are shipped using FedEx. Once the carrier picks up the package, it typically takes 2-3 business days to receive your order depending on location. Northeast and Mid-Atlantic orders may take 1-2 days to arrive. Mid-West and West Coast orders typically take 2-3 days.
An email notification with tracking information will be sent to you when your packages have shipped.
Due to the nature of our products, we do not ship to PO Box addresses, only street addresses. Calicutts Spice Co. is not responsible for delayed, unclaimed, undelivered, or returned orders due to incorrect or undeliverable addresses or delays caused by UPS, USPS or Fed Ex due to weather or other causes that are outside of our control.
We currently do not offer shipping outside of the United States.
Because our products are food items, we cannot accept returns. However, if you are unhappy with one of our products for any reason, please let us know, and we will be more than willing to work with you to ensure your satisfaction. If for any reason, you remain unsatisfied with our blends, we will be happy to issue you a refund for the price you paid for the item (excluding shipping costs).